Please note, we make our presets for both, JPG and RAW shooters. Because of this, we slightly adjust temperature to help give those shooting in JPG (photographers and non-photographers alike), more of a “base”.
If you are editing in RAW, you’ll want to toggle the preset’s white balance from “custom” to “as shot” so that it’s not predetermining your temperature setting — and to avoid having to do that every time, we recommend clicking “update current settings” on the preset once you make the change so that it stays that way.
We stand behind our products and with our customers! We’re incredibly responsive and take great care of our customers. If you have any questions, please don't hesitate to reach out and we'll be happy to help! :)
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